Privacy Policy

Introduction

Adrine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hospital management software and related services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Organization details (hospital/clinic name, address)
• Professional credentials and role
• Billing and payment information

Patient Health Information

When using Adrine HMS, healthcare providers may input patient health information. This data is processed solely to provide healthcare services and is protected under applicable healthcare data protection laws including HIPAA compliance standards.

How We Use Your Information

• To provide and maintain our services
• To process your transactions
• To send administrative information
• To respond to your inquiries and support requests
• To improve our services and develop new features
• To comply with legal obligations

Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Data hosted on AWS Mumbai region with SOC 2 compliance

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Healthcare records are retained as per applicable medical record retention laws in India.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

Contact Us

For privacy-related inquiries, please contact us at:

Email: parthrajsinh@adrine.in
Phone: +91 98752 17275