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CQC Compliance Checklist for UK Hospitals (2026) — Single Assessment Framework Guide

Jul 1, 2026 11 min readUK

Everything UK hospitals need to prepare for CQC inspection under the Single Assessment Framework — complete checklist, evidence requirements, and preparation guide.

The CQC's Single Assessment Framework has changed how UK hospitals are inspected. With 1 in 4 hospitals receiving a 'Requires Improvement' rating in 2025, preparation is more critical than ever. This guide provides a complete CQC compliance checklist for 2026.

CQC Single Assessment Framework: The Basics

Under the new framework, CQC assesses services against 5 key questions, each with specific quality statements:

1. Safe

  • Safeguarding systems and processes
  • Infection prevention and control
  • Medicines management and optimization
  • Safe management of the environment and equipment
  • Assessing and responding to risks to safety
  • Staff recruitment and safe deployment

2. Effective

  • Evidence-based care and treatment
  • Monitoring outcomes and effectiveness
  • Consent to care and treatment
  • Staff support and competence
  • Nutrition and hydration

3. Caring

  • Involving people in their care
  • Treating people with dignity and respect
  • Independence, choice, and control
  • Emotional support and empathy

4. Responsive

  • Person-centered care planning
  • Service delivery and improvement
  • Listening to and involving people
  • Equity in access and outcomes
  • Planning for the future

5. Well-led

  • Governance and management
  • Leadership and culture
  • Quality and safety improvement
  • Working in partnership
  • Sustainability and accountability

CQC Inspection Preparation Checklist (100+ Items)

CQC Inspection Preparation Checklist — Key Items
CategoryItemEvidence Required
SafeSafeguarding policy up to datePolicy document, training records
SafeDBS checks for all staffHR records, DBS certificates
SafeInfection control audit completedAudit report, action plan
SafeMedicines management auditAudit results, SOPs
SafeEquipment maintenance logsService records, calibration logs
EffectiveClinical audit programmeAudit schedule, reports
EffectiveStaff appraisal recordsAnnual appraisals, PDPs
EffectiveConsent policy and formsSigned consent forms, policy
CaringPatient feedback collectedSurvey results, action plans
CaringComplaints log and responsesComplaints register, response times
ResponsiveCare plans person-centeredSample care plans, reviews
ResponsiveEquality and diversity policyPolicy, training records
Well-ledGovernance frameworkBoard minutes, committee structure
Well-ledRisk register maintainedRisk register, mitigation plans
Well-ledStaff engagement surveySurvey results, action plan

Frequently Asked Questions

What is the CQC Single Assessment Framework?
The CQC Single Assessment Framework, introduced in 2023, is the new inspection methodology for all CQC-regulated services. It uses a consistent set of quality statements across all service types, replacing the previous Key Lines of Enquiry (KLOEs) system.
How often are CQC inspections?
CQC inspections frequency depends on the service's rating and risk assessment. Services rated 'Good' or 'Outstanding' may be inspected every 2-5 years, while those rated 'Requires Improvement' or 'Inadequate' face more frequent inspections, typically within 6-12 months.
What are the 5 CQC key questions?
The 5 CQC key questions are: Are services Safe? Are services Effective? Are services Caring? Are services Responsive? Are services Well-led? Each is assessed against specific quality statements under the Single Assessment Framework.